Accessibility Policy

The policy is aimed at ensuring that people with disabilities have equal access to the technologies that can enrich their lives, and covers a range of e-Accessibility issues, including digital content, website functions, media, services, access to assistive technologies and digital components.

Accessibility is for the intended audience's convenience; it allows making a sense of users with disability related to the use of digital functions, where this website applies number of accessibility standards and techniques based on the Jordan Government Website Standards which is meant to cover WCAG 2.1. Number of features were added to this website to provide the needed assistance to those categories, among those features:

Site map

The website follows the Jordan Government Website Standards to maintain the structure of web content and navigation as easy as possible. This makes browsing and information and services accessing more user-friendly.

Zoom Function

This website supports the browser ‘Zoom’ options to zoom in and enlarge the font size to help users with difficulties in reading a text or viewing images. Alternatively, you can press the Ctrl and + keys to zoom in or Ctrl and - keys to zoom out. Pressing the Ctrl and the number 0 keys resets the default screen size.

Responsive View

This website design is optimized / responsive for different screen sizes such as mobile phones, tablets, desktops and TVs where it can be best viewed for screens with size 768 × 1366.

Change Text Size

This website provides users that experience difficulty reading text, with feature to enlarge or reduce font size by clicking on the A+ or A- icons at the top of the webpage.

Change Color Function

For users who have difficulties in reading text against a certain color background, the website offers number of color schemes that controls components colors and make it significantly easier to read and reduce eye strain for color blind and visually impaired users.

Keyboard support

The website can be browsed using a keyboard by pressing the Tab, Shift and Enter keys.

Scroll up button

The website has a scroll up button to go to the top of the page at the click of a button.

Non-text content

Images and non-textual content must be provided with alternative text in Arabic or the intended language.

Audio only, video only (pre-recorded)

 Alternative information should be provided equivalent to the audiovisual content, depending on the disability.

Captions (pre-recorded)

In pre-recorded audio or video, captions are provided in the preferred language (Arabic is the default language)


The user must be able to select a portrait or landscape orientation.

Color use

Color should be used for decoration and conveying information.

Voice control

The user must be able if it continues for more than three seconds (stop, pause, volume control).

contrast (minimum)

Provides minimum (4.5:1) contrast for viewable text elements (text and text images).

Change the text size

Enlargement of text to 200 percent should be provided where appropriate, without losing any information.

Non-text contrast

For user interface and graphics components.

pause, stop, hide

The user must be able to stop, pause or hide the moving, flashing or scrolling content.

Three flashes or less

You should avoid using more than three flashes per second for any content.

keyboard trap

The keyboard should not be locked to any part of the page (navigation into the page, navigation out).

Timing adjustment

Users can set time limits or be prompted to do so using speech, text, or voice.

Error prevention

The user must be able to undo or cancel any wrong actions and ensure the ability to correct errors.

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